Membership Recurring Charge & Cancellation Policy:
As a Motive member, you understand that your credit card will be automatically charged each month until canceled or terminated. If you wish to cancel your membership, you must cancel at least 7 days before the monthly anniversary date. Your selected membership will automatically be billed within 7 days to your credit or debit card on the monthly anniversary date for the agreed-upon membership plan. No notice of charge will be made. Membership is per one single person. Groups of two or more photographers on a single membership are prohibited. This program cannot be combined with any other offers or discounts. No partial refunds for early cancellation. All scheduling must be confirmed with Motive staff. No walk-ins or tours may be scheduled without notifying Motive. Membership includes the use of the space for photography purposes only. Members may not schedule non-photography-related activities without Motive approval. This includes meetups, parties, business meetings, after-hours events, or showing the space.
Once purchased, this studio package is completely non-refundable in all possible scenarios with no exception. If by a business mistake, refunds will be issued in 60 days’ time. Studio time may not be split. This means if you book and do not utilize all of your hours and need to use the time at a different date, it is not possible. No additional accomodations will be made for unused hours. Any promotional coupons/credits/or given studio time cannot be combined with any other type of booking or hourly rental. You may reschedule your booking up-to 3 days before your rental. Please leave a message with your name, phone, original booking date/time, and your request to update the booking date/time. Bookings not rescheduled at least 3 days prior to your rental forfeit the hours booked. Occasionally Motive has professional film crews, productions, and events that book our space. As a small business, we must take these bookings as they generate significant revenue beyond our typical hourly rentals. In the event that a production is booked and the time has been rented, we will reach out two weeks before your booking to reschedule your booking and refund your time. This is a very rare occurrence, but sometimes happens.
Motive reserves the right to reschedule your sessions with proper notice of at least 72 hours. Occasionally we have large productions that will require us to move around scheduled bookings. We have plenty of space and time to accommodate everyone.